Frequently Asked Questions - TankTerminals
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Most questions have been asked before. Answers to the most common questions have been set up below. When your question has not been described, please contact us directly.
What is Vessel Clearance Guide?
Vessel Clearance Guide (VCG) is the appropriate solution for each terminal. This tool automates the vessel clearance process and thereby minimizes the necessary user and customer inputs. Because the process is automated, the chance of human error is reduced significantly. The details of the terminal, the jetty and the pipeline will be entered into VCG. The properties of a ship are imported into VCG by dragging and dropping a document containing the information. No further user action is required. The properties of the vessel are compared with the physical characteristics of the different jetties of a terminal. The result is a clear overview of the suitable jetties for the selected vessel. This customer friendly way of working ensures that vessels can be cleared more quickly and customers will receive a rapid confirmation.
What version of operating systems are supported by TankTerminals.com database?
Our database supports the following Operating Systems: MacOS starting from Mountain Lion (meaning that you use at least Firefox version v47) and Windows starting from Windows 7 (meaning that you use at least Chrome v59 or Firefox v47).
What version of browsers are compatible with the TankTerminals.com database?
Our platform is compatible with the following browser versions: Chrome v54 and higher, Safari v10.1 and higher, Firefox v47 and higher, Edge v15 and higher.
How can I do different search queries in the TankTerminals.com database?
Once you have logged in our database you can do a search query in the search bar tool. You can search by region, country, port, terminal name or head office. If you would like to be more specific on your search results you can use the Advanced Search tool in order to filter the information according to your needs.
What is Tank Availability?
The tool allows you to spot storage availability on a heat map all around the globe.
What is Logistical Benchmarking?
The Competitive Benchmarking Logistics add-on offers a comparison of a terminals’ logistical performance. The logistical characteristics are specified below: i)Throughput ii) Pump-speed iii) Type of vessels iv) Number of vessels in a week The granularity of the data set ranges from individual terminal level to groups of terminals to countries and regions. You are able to acquire this add-on when you have a subscription to a quarterly or yearly Pro account.
What is Infrastructural Benchmarking?
The Competitive Benchmarking Infrastructure add-on offers a comparison between two data sets based on operational features from a tank terminal. The operational characteristics are specified below: i)Capacity ii) #of tanks iii) #of berths iv) Min. and max. tank range v. Average tank capacity vi. Average capacity per berth The granularity of the data set ranges from individual terminal level to groups of terminals to countries and regions. You are able to acquire this add-on when you have a subscription to a quarterly or yearly Pro account.
What is Capacity Evolution and Projection add-on?
The add-on allows you to see in a graph, the historic evolution and future capacity of a tank terminal.
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